16 redux printing issues, yet again

[Maguin, Eugene]

Probably every body is sick of hearing about 16 but, if you cant stand
another question, I'd like to draw on people's experiences. Respond off list
if you like.

So, I have a site-licensed version of 16 patched to .0.2. Using one computer
I went to print a set of frequency tables. My computer promptly locked up at
100% cpu by spss and nothing printed until I killed spss after 20 minutes.
At that time 30 or 40 pages began printing.

I will swear up and down that 16 never worked this way earlier in the year
but I couldn't prove it if I had to. If you have 16 does it run like this
you when you print? How long does it tak you to print 30, 40, 60, or 100
pages of frequency tables? And, does your machine lock up before it starts
printing. If you've had this problem and licked it, how did you do it?  I'd
like to know.

I emailed spss support and somebody there replied that a more experienced
rep had said "The user didn't wait long enough. For 50 pages they might need
to wait an hour or so."

By the way how does 17 work in this situation?

Thanks, Gene Maguin

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[SPSS Support]

Hello Gene,
   The printing problem that you describe was filed as a bug for SPSS 16 and fixed in SPSS 17.0. One 58-page print job that hung in SPSS 16 printed in just less than 2 minutes in SPSS 17.

David Matheson
SPSS Statistical Support

-----Original Message-----
From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of Gene Maguin
Sent: Monday, March 16, 2009 3:47 PM
To: [hidden email]
Subject: 16 redux printing issues, yet again

Probably every body is sick of hearing about 16 but, if you cant stand
another question, I'd like to draw on people's experiences. Respond off list
if you like.

So, I have a site-licensed version of 16 patched to .0.2. Using one computer
I went to print a set of frequency tables. My computer promptly locked up at
100% cpu by spss and nothing printed until I killed spss after 20 minutes.
At that time 30 or 40 pages began printing.

I will swear up and down that 16 never worked this way earlier in the year
but I couldn't prove it if I had to. If you have 16 does it run like this
you when you print? How long does it tak you to print 30, 40, 60, or 100
pages of frequency tables? And, does your machine lock up before it starts
printing. If you've had this problem and licked it, how did you do it?  I'd
like to know.

I emailed spss support and somebody there replied that a more experienced
rep had said "The user didn't wait long enough. For 50 pages they might need
to wait an hour or so."

By the way how does 17 work in this situation?

Thanks, Gene Maguin

=====================
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[hidden email] (not to SPSSX-L), with no body text except the
command. To leave the list, send the command
SIGNOFF SPSSX-L
For a list of commands to manage subscriptions, send the command
INFO REFCARD

=====================
To manage your subscription to SPSSX-L, send a message to
[hidden email] (not to SPSSX-L), with no body text except the
command. To leave the list, send the command
SIGNOFF SPSSX-L
For a list of commands to manage subscriptions, send the command
INFO REFCARD