18.0.2 patch installation problems

[Karen Harker]

I just installed v. 18.0.0, and it worked fine.  I then realized I needed to install the patches to get the Python & R extensions to work.  I downloaded the 32-bit version of 18.0.2 page for Windows (I have Windows XP) and installed it.  Now, I get this error when I try to open SPSS/PASW v.18:

 

The application has failed to start because the application configuration is incorrect.  Re-installing the application may fix this problem.

 

Well, I uninstalled v. 18 then repeated the process.  Again, 18.0.0 worked fine, but got this message again after installing the patch.

 

I have spent nearly all day working on this installation (including installing R & Python)...please help me get this working.

 

Thanks.

 

 

 

Karen R. Harker, MLS, MPH

Biostatistical Consultant
Adolescent Mood and Addictive Disorders Research Program

UT Southwestern Medical Center
5323 Harry Hines Blvd.
Dallas, TX  75390-
214-648-5391
Yahoo IM: karenharker

[Bruce Weaver]

I know it's a bit like tech support asking you if it's plugged in, but in light of the recent posts by Andreas Voelp, I have to ask:  Are you sure you're using the patch that matches your version of SPSS (32- or 64-bit)?

Karen Harker wrote

I just installed v. 18.0.0, and it worked fine.  I then realized I needed to install the patches to get the Python & R extensions to work.  I downloaded the 32-bit version of 18.0.2 page for Windows (I have Windows XP) and installed it.  Now, I get this error when I try to open SPSS/PASW v.18:
 
The application has failed to start because the application configuration is incorrect.  Re-installing the application may fix this problem.
 
Well, I uninstalled v. 18 then repeated the process.  Again, 18.0.0 worked fine, but got this message again after installing the patch.
 
I have spent nearly all day working on this installation (including installing R & Python)...please help me get this working.
 
Thanks.
 
 
 
Karen R. Harker, MLS, MPH
Biostatistical Consultant
Adolescent Mood and Addictive Disorders Research Program
UT Southwestern Medical Center
5323 Harry Hines Blvd.
Dallas, TX  75390-
214-648-5391
Yahoo IM: karenharker