Hello Fellow Listers-
Forgive me if this posting is off-topic or out of line,
but I thought there might be some list members who may be interested.
MacKenzie Corp in Irvine CA, is looking for a full-time data analyst to work in
our Irvine
office. No relocation package available. Salary to be determined.
Below is the job description that was given to me. I do
not have additional information, but you may contact: [hidden email].
Customer Satisfaction Analyst –
General
Description
Responsible
for statistical analysis in support of business plans. The Customer
Satisfaction Analyst will analyze data, produce reports and graphics, write
summary reports and/or recommendations that translate the findings of analyses
into non-technical action plans understandable by non-statisticians. The
Customer Satisfaction Analyst will also create and/or continually update the
process guide for running the Customer Satisfaction program.
Job Duties
·
Full analysis of customer satisfaction data sets.
·
Apply SPSS software to derive results.
·
Understand data and the different ways to interpret
and utilize information
·
Manage large amounts of data and appropriately apply
data reduction and exploratory analysis techniques.
·
Create standard and ad hoc client reports.
·
Use statistical techniques to evaluate, quantify, and
prioritize marketing issues, problems, and opportunities.
·
Synthesize information, identifying key findings and
associated implications for strategy.
·
Provide educated recommendations on the CSI program.
·
Create reports and recommendations using professional
writing style and skills.
·
Provide quality assurance reviews for campaign
development work.
·
Stay current and informed on new trends with CSI measurements.
Education and/or
Experience:
3+ years experience in direct
marketing, marketing analysis with demonstrated superior analytical,
qualitative, and logical problem-solving skills required. Also required:
v
Thorough understanding of direct
marketing and campaign management concepts
v
Excellent SQL, SPSS 17 or above and
relational database skills
v
Data manipulation, preparation and
presentation skills
v
Proficiency with Microsoft Office
v
Familiarity with customer
segmentation concepts
v
Demonstrated high level
understanding of statistics
v Bachelor’s
degree preferred
v Master’s
degree a plus
Locked
