FW: Re: SPSS 15 and AMOS 7 under Vista OS
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FW: Re: SPSS 15 and AMOS 7 under Vista OS
 
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Dear SPSS X list,
We tested SPSS 15 on pre-release versions of Vista and did not identify any issues. Unfortunately, some issues were introduced in the Vista final release. SPSS is actively working to resolve these issues and we plan on releasing a patch to make SPSS 15.0.1 Vista-compatible. The estimated date of release for the patch is end of April 2007. Sorry for any inconvenience. Regards. Kyle Weeks, Ph.D. Director of Product Management, SPSS Product Line Product Management SPSS Inc. [hidden email] www.spss.com SPSS Inc. helps organizations turn data into insight through predictive analytics. -----Original Message----- From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of Claudiu Tufis Sent: Monday, March 05, 2007 2:43 PM To: [hidden email] Subject: Re: SPSS 15 and AMOS 7 under Vista OS The thing that bothers me the most is that SPSS 15 runs on Vista with a trial license but I cannot update my license. This suggests to me that the problem is not with SPSS but with the License Activation program they are using. For a company that claims to offer the best predictive solution, SPSS Inc. failed miserably to predict that once Vista is available people would start using it and they would still like to use the software they need. The tech support was a joke. First he tried to explain to me that rewriting the code for Vista would take months (what have they done until now - it's not like they had to wait for a retail copy to see how to write code for Vista) and then he offered me two solutions: either uninstall Vista and downgrade to XP, or wait for SPSS 16. Seriously? Is this all they can come up with? Maybe it's time to rethink their approach to customer support. Claudiu Tufis -----Original Message----- From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of David Wasserman Sent: Monday, March 05, 2007 2:27 PM To: [hidden email] Subject: Re: SPSS 15 and AMOS 7 under Vista OS The tech support section of the SPSS web site states clearly that no version of SPSS is compatible with Windows Vista. I experienced the same problems as other have reported, and am unable to use SPSS 15.0 on my Home Vista Premium desktop computer. I received no reply to an e-mail to SPSS tech support. Despite the web site, SPSS 13 seems to run ok under Vista. There are a couple of error messages that come up on first opening SPSS, but analyses and syntax that I tried ran correctly. David Wasserman Custom Data Analysis and SPSS Programming ----- Original Message ----- From: "Valdiserri, Colin" <[hidden email]> To: <[hidden email]> Sent: Monday, March 05, 2007 12:10 PM Subject: Re: SPSS 15 and AMOS 7 under Vista OS >I just ordered a notebook with Vista Business and will get the chance to > see if I can get SPSS to work on Vista. > > I agree, SPSS as well as all other software developers new this was > coming out, why can't they create a patch to work earlier versions with > Vista. > > I find it offensive too and reinforces the monopoly SPSS has and how > they plan to enjoy it. > > Something needs to be done to get this to work with Vista. > > -----Original Message----- > From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of > Claudiu Tufis > Sent: Monday, March 05, 2007 12:06 PM > To: [hidden email] > Subject: SPSS 15 and AMOS 7 under Vista OS > > Hi all, > > > > Just an update and a question regarding Vista compatibility. > > > > I got a new computer with Vista, I installed SPSS 15 and AMOS 7 and was > able > to license them using the authorization wizard without any problems. > > After a restart, both SPSS and AMOS stopped working, giving me a license > error message. > > I uninstalled both, reinstalled them again and asked for a trial > license. > Surprise . it worked. > > > > Right now I am able to run analyses using the trial license, which > expires > in 2 weeks. (The only incompatibility I found was that SPSS does not > work > with Vista's Aero interface and forces Vista to switch to the regular > interface.) > > However, if I try to license the software using my license, the > authorization wizard runs, it says authorization was successful, but the > license is not updated: both SPSS and AMOS remain on the trial license. > > > > I called tech support and when they found out I was on a Vista system > they > did not even want to try and solve the problem. > > All the tech guy told me was basically "Kudos to you for managing to > install > and run SPSS with a trial license, but we do not support SPSS under > Vista" > > His suggestion was to wait for SPSS 16 and buy the new version, a > solution I > find a little bit offensive. > > SPSS knew for a long time that Vista was coming but it seems like they > did > not eve try to make their product compatible with it. A very > disappointing > business attitude towards the customer. > > > > Did anyone manage to license SPSS 15 under Vista? > > Does anybody know if (and when) SPSS is going to come out with a patch > that > will make SPSS run under Vista? > > It seems like SPSS does not care very much about my problem (because I > am > just an individual user) but some of you may have a better relationship > with > SPSS and my know more about this issue. > > > > Best, > > Claudiu Tufis > > > > > > > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > Claudiu Tufis > > Graduate student > > > > 314 Pond Laboratory > > Department of Political Science > > Penn State University > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > _______________________________________________ > This message was scanned for viruses prior to entering the Moen network > > > _______________________________________________________________________ > > The information transmitted is intended only for the person or entity to > which it is addressed and may contain confidential and/or privileged > material. Any review, retransmission, dissemination or other use of, or > taking of any action in reliance upon, this information by persons or > entities other than the intended recipient is prohibited. If you received > this in error, please contact the sender and delete the material from any > computer. > _______________________________________________________________________ > |
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Been fighting with vista and spss 15 since mid february. The lock code, which the license is attached to changes every time I turn my lap top on in a different location. I claimed to spss tech support that I was using xp because they clearly state they do not support vista. I have had about 7 different licenses. Now that I have read this string of discussion I am giving up and will just use spss on my pc until the patch is available for my laptop. I do not move my pc, nor do I ever turn it off, soooooo, may be I can maintain access to spss there until the patch is available.
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In reply to this post by Weeks, Kyle
I'm having the same problem too - the software works fine under vista, just the licensing that is an issue. I could get it to work with the 14 day trial, but then when I licensed it, it stopped working. Also, the license wizard does not work, I could only license the software using the licensing option during the installation process (had to uninstall and re-install to access this). Now it has stopped working altogether and I have run out of licenses. Terrible service from SPSS both in their lack of preparation for the vista release and their responses to these problems.
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Licensing problems and SPSS
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I don't know if others have been having this problem but be aware that we
have had some licensing problems pop up in the past few weeks that we have isolated to Microsofts' daylight savings time patch. A particular instance was our campus-networked version of AMOS 7 and my home version of AMOS 6. All of a sudden, AMOS would no longer find the license and shut down. Once I turned off daylight saving, the problem with AMOS 7 went away. I'm still working on the AMOS 6 issue. I don't think this was SPSS's fault. MS is notorious for not caring how their software patches affect other software (why should they care). *************************************************************************************************************************************************************** Mark A. Davenport Ph.D. Senior Research Analyst Office of Institutional Research The University of North Carolina at Greensboro 336.256.0395 [hidden email] 'An approximate answer to the right question is worth a good deal more than an exact answer to an approximate question.' --a paraphrase of J. W. Tukey (1962) mos_72 <[hidden email]> Sent by: "SPSSX(r) Discussion" <[hidden email]> 04/03/2007 08:30 AM Please respond to mos_72 <[hidden email]> To [hidden email] cc Subject Re: FW: Re: SPSS 15 and AMOS 7 under Vista OS I'm having the same problem too - the software works fine under vista, just the licensing that is an issue. I could get it to work with the 14 day trial, but then when I licensed it, it stopped working. Also, the license wizard does not work, I could only license the software using the licensing option during the installation process (had to uninstall and re-install to access this). Now it has stopped working altogether and I have run out of licenses. Terrible service from SPSS both in their lack of preparation for the vista release and their responses to these problems. Weeks, Kyle wrote: > > Dear SPSS X list, > > We tested SPSS 15 on pre-release versions of Vista and did not identify > any issues. Unfortunately, some issues were introduced in the Vista final > release. > > SPSS is actively working to resolve these issues and we plan on releasing > a patch to make SPSS 15.0.1 Vista-compatible. The estimated date of > release for the patch is end of April 2007. > > Sorry for any inconvenience. > > Regards. > > Kyle Weeks, Ph.D. > Director of Product Management, SPSS Product Line > Product Management > SPSS Inc. > [hidden email] > www.spss.com > SPSS Inc. helps organizations turn data into insight through predictive > analytics. > > > > -----Original Message----- > From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of > Claudiu Tufis > Sent: Monday, March 05, 2007 2:43 PM > To: [hidden email] > Subject: Re: SPSS 15 and AMOS 7 under Vista OS > > The thing that bothers me the most is that SPSS 15 runs on Vista with a > trial license but I cannot update my license. This suggests to me that > problem is not with SPSS but with the License Activation program they are > using. > > For a company that claims to offer the best predictive solution, SPSS Inc. > failed miserably to predict that once Vista is available people would > start > using it and they would still like to use the software they need. > > The tech support was a joke. First he tried to explain to me that > rewriting > the code for Vista would take months (what have they done until now - it's > not like they had to wait for a retail copy to see how to write code for > Vista) and then he offered me two solutions: either uninstall Vista and > downgrade to XP, or wait for SPSS 16. Seriously? Is this all they can come > up with? > > Maybe it's time to rethink their approach to customer support. > > Claudiu Tufis > > > > -----Original Message----- > From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of > David Wasserman > Sent: Monday, March 05, 2007 2:27 PM > To: [hidden email] > Subject: Re: SPSS 15 and AMOS 7 under Vista OS > > The tech support section of the SPSS web site states clearly that no > version > of SPSS is compatible with Windows Vista. I experienced the same > as other have reported, and am unable to use SPSS 15.0 on my Home Vista > Premium desktop computer. I received no reply to an e-mail to SPSS tech > support. > > Despite the web site, SPSS 13 seems to run ok under Vista. There are a > couple of error messages that come up on first opening SPSS, but analyses > and syntax that I tried ran correctly. > > David Wasserman > Custom Data Analysis and SPSS Programming > > ----- Original Message ----- > From: "Valdiserri, Colin" <[hidden email]> > To: <[hidden email]> > Sent: Monday, March 05, 2007 12:10 PM > Subject: Re: SPSS 15 and AMOS 7 under Vista OS > > >>I just ordered a notebook with Vista Business and will get the chance to >> see if I can get SPSS to work on Vista. >> >> I agree, SPSS as well as all other software developers new this was >> coming out, why can't they create a patch to work earlier versions with >> Vista. >> >> I find it offensive too and reinforces the monopoly SPSS has and how >> they plan to enjoy it. >> >> Something needs to be done to get this to work with Vista. >> >> -----Original Message----- >> From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf >> Claudiu Tufis >> Sent: Monday, March 05, 2007 12:06 PM >> To: [hidden email] >> Subject: SPSS 15 and AMOS 7 under Vista OS >> >> Hi all, >> >> >> >> Just an update and a question regarding Vista compatibility. >> >> >> >> I got a new computer with Vista, I installed SPSS 15 and AMOS 7 and was >> able >> to license them using the authorization wizard without any problems. >> >> After a restart, both SPSS and AMOS stopped working, giving me a >> error message. >> >> I uninstalled both, reinstalled them again and asked for a trial >> license. >> Surprise . it worked. >> >> >> >> Right now I am able to run analyses using the trial license, which >> expires >> in 2 weeks. (The only incompatibility I found was that SPSS does not >> work >> with Vista's Aero interface and forces Vista to switch to the regular >> interface.) >> >> However, if I try to license the software using my license, the >> authorization wizard runs, it says authorization was successful, but >> license is not updated: both SPSS and AMOS remain on the trial license. >> >> >> >> I called tech support and when they found out I was on a Vista system >> they >> did not even want to try and solve the problem. >> >> All the tech guy told me was basically "Kudos to you for managing to >> install >> and run SPSS with a trial license, but we do not support SPSS under >> Vista" >> >> His suggestion was to wait for SPSS 16 and buy the new version, a >> solution I >> find a little bit offensive. >> >> SPSS knew for a long time that Vista was coming but it seems like they >> did >> not eve try to make their product compatible with it. A very >> disappointing >> business attitude towards the customer. >> >> >> >> Did anyone manage to license SPSS 15 under Vista? >> >> Does anybody know if (and when) SPSS is going to come out with a patch >> that >> will make SPSS run under Vista? >> >> It seems like SPSS does not care very much about my problem (because I >> am >> just an individual user) but some of you may have a better relationship >> with >> SPSS and my know more about this issue. >> >> >> >> Best, >> >> Claudiu Tufis >> >> >> >> >> >> >> >> >> >> >> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> >> Claudiu Tufis >> >> Graduate student >> >> >> >> 314 Pond Laboratory >> >> Department of Political Science >> >> Penn State University >> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> >> _______________________________________________ >> This message was scanned for viruses prior to entering the Moen network >> >> >> _______________________________________________________________________ >> >> The information transmitted is intended only for the person or entity >> which it is addressed and may contain confidential and/or privileged >> material. Any review, retransmission, dissemination or other use of, or >> taking of any action in reliance upon, this information by persons or >> entities other than the intended recipient is prohibited. If you received >> this in error, please contact the sender and delete the material from any >> computer. >> _______________________________________________________________________ >> > > -- View this message in context: http://www.nabble.com/FW%3A------Re%3A-SPSS-15-and-AMOS-7-under-Vista-OS-tf3410963.html#a9810969 Sent from the SPSSX Discussion mailing list archive at Nabble.com. |
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