How to best contact SPSS Technical Staff

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How to best contact SPSS Technical Staff

Mark Webb-5
When exporting from viewer to an existing XLS spreadsheet, logic is
changed in previously prepared worksheets in the same spreadsheet. V18.1
Is this a known bug?
I want to send a before / after example to SPSS as an example.
Does this forum handle attachments?
How best do I go directly to SPSS technical staff?

--
Mark Webb

Line +27 (21) 786 4379
Cell +27 (72) 199 1000
Fax to email +27 (86) 5513075
Skype  webbmark
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Re: How to best contact SPSS Technical Staff

Richard Ristow
At 03:17 AM 2/27/2010, Mark Webb wrote:

>How best do I go directly to SPSS technical staff?

Go to support.spss.com. You'll find a link to 'Register with SPSS
support'. Do it; it's free.

When you've registered and signed on, you'll be taken to a page
headed "Technical Support". (That's a large-print title on the page,
not the URL.) Near the upper left-hand corner of the page is a link
'Submit a Case'. Go there, and follow the instructions.

-Best of luck,
  Richard

=====================
To manage your subscription to SPSSX-L, send a message to
[hidden email] (not to SPSSX-L), with no body text except the
command. To leave the list, send the command
SIGNOFF SPSSX-L
For a list of commands to manage subscriptions, send the command
INFO REFCARD