IS ANYONE HOME AT IBM??????
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Well, SO MUCH FOR CRAPPY ASS BACKWARDS SUPPORT!!!!!!!!!!!
------------------------------------------------------------------ Long story sort of. I had to reset my machine and consequently reinstall SPSS. NOW THE BLOODY LICENSE CODE WON'T TAKE!!! I sent the following: Hello, I own a perpetual license for SPSS Statistics version 21-22. I am unable to apply the license code I generated this AM. I need this immediately. Please place me in contact with an appropriate person. Thank You, David ------------------------------------------------ Authorization in progress ... (code blanked out here##$$####) Authorization failed.: You are not allowed to generate any more new licenses. * * * End Of Transaction. * * * All permitted authorizations for the provided authorization code(s) have been utilized. No additional authorizations are permitted on this code. If you think this is an error, please contact IBM Corp. Customer Service at spssls@us.ibm.com (http://www-01.ibm.com/software/analytics/spss) with your product and purchase details. Click "Finish" to exit. I sent that and received the following from an indifferent robot! ---- Business Analytics Client Care Team autoresponder ********************************************************************************** Deutsch | Español | Français | Dansk | Nederlands | Svenskt | 日本語 Thank You for your email, this is an automated reply. You have reached the mailbox for IBM's Business Analytics Client Care Team, supporting Cognos, SPSS, OpenPages, Clarity, Algorithmics, and Varicent customers. In Need of Technical or Non-Technical Support assistance? Create your Service Request using the online IBM SR Tool. Register Today! New User Quick Start guide IBM Customers Online SR Tool sign in Business Analytics Client Center Please visit the Business Analytics Client Center and let it guide you to the various online support resources available. The site is designed to help you get to the information you need about the Business Analytics software you own! This will be your starting point for locating information on Support, Training and Programs within Business Analytics. By using the Client Center you will also become more efficient with IBM Support Portal. I try to log a request at IBM and I get the following LOAD OF CRAP!!! What now? Try to get a human on the telephone? ---- Please note the following items before continuing: No agreements were found that match the information provided. Please review the agreement information and try again. You may also receive this error message if you are already a user on the support agreement(s) which match the entered criteria, or the agreements are not yet known to Service Request. For the latter, please try to submit your request again in 48 hours.
Please reply to the list and not to my personal email.
Those desiring my consulting or training services please feel free to email me. --- "Nolite dare sanctum canibus neque mittatis margaritas vestras ante porcos ne forte conculcent eas pedibus suis." Cum es damnatorum possederunt porcos iens ut salire off sanguinum cliff in abyssum?" |
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I called my sales rep and he got back to me pretty quickly (within an hour).
I got a code emailed so I'm set. Seems there is a certain number of installations one can do. However my machine seems to be getting boned by M$ windows 8 upgrades and requiring a reset. Subsequently requiring a reinstall of SW... ad infinitim............ OTOH: The online support portal totally sucks, so this is in NO way any retraction of my posting!!!!
Please reply to the list and not to my personal email.
Those desiring my consulting or training services please feel free to email me. --- "Nolite dare sanctum canibus neque mittatis margaritas vestras ante porcos ne forte conculcent eas pedibus suis." Cum es damnatorum possederunt porcos iens ut salire off sanguinum cliff in abyssum?" |
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A-Greed. Instructions for building the Hadron Collider were more straightforward. The directions, separate screens, etc. need to be reviewed and simplified. I followed all the directions and at the end was told to get the authorization number. So I wrote documentation for myself for the future, and #1 is Get the Authorization Number.
B Brian Dates, M.A. Director of Evaluation and Research | Evaluation & Research | Southwest Counseling Solutions Southwest Solutions 1700 Waterman, Detroit, MI 48209 313-841-8900 (x7442) office | 313-849-2702 fax [hidden email] | www.swsol.org -----Original Message----- From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of David Marso Sent: Monday, April 20, 2015 2:34 PM To: [hidden email] Subject: Re: IS ANYONE HOME AT IBM?????? I called my sales rep and he got back to me pretty quickly (within an hour). I got a code emailed so I'm set. Seems there is a certain number of installations one can do. However my machine seems to be getting boned by M$ windows 8 upgrades and requiring a reset. Subsequently requiring a reinstall of SW... ad infinitim............ OTOH: The online support portal totally sucks, so this is in NO way any retraction of my posting!!!! David Marso wrote > Well, SO MUCH FOR CRAPPY ASS BACKWARDS SUPPORT!!!!!!!!!!! > ------------------------------------------------------------------ > Long story sort of. > I had to reset my machine and consequently reinstall SPSS. > NOW THE BLOODY LICENSE CODE WON'T TAKE!!! > I sent the following: > Hello, > > I own a perpetual license for SPSS Statistics version 21-22. > > I am unable to apply the license code I generated this AM. > > I need this immediately. Please place me in contact with an > appropriate person. > > Thank You, David > > ------------------------------------------------ > > Authorization in progress ... (code blanked out here##$$####) > Authorization failed.: You are not allowed to generate any more new > licenses. > * * * End Of Transaction. * * * > All permitted authorizations for the provided authorization code(s) > have been utilized. No additional authorizations are permitted on this > code. If you think this is an error, please contact IBM Corp. Customer > Service at [hidden email] > (http://www-01.ibm.com/software/analytics/spss) with your product and > purchase details. > Click "Finish" to exit. > > I sent that and received the following from an indifferent robot! > ---- > > Business Analytics Client Care Team autoresponder > ********************************************************************************** > Deutsch | Español | Français | Dansk | Nederlands | Svenskt | 日本語 > > > Thank You for your email, this is an automated reply. > > You have reached the mailbox for IBM's Business Analytics Client Care > Team, supporting Cognos, SPSS, OpenPages, Clarity, Algorithmics, and > Varicent customers. > > > In Need of Technical or Non-Technical Support assistance? > Create your Service Request using the online IBM SR Tool. > > > Register Today! New User Quick Start guide > > IBM Customers Online SR Tool sign in > > Business Analytics Client Center > > Please visit the Business Analytics Client Center and let it guide > you to the various online support resources available. The site is > designed to help you get to the information you need about the > Business Analytics software you own! This will be your starting point > for locating information on Support, Training and Programs within Business Analytics. > By using the Client Center you will also become more efficient with > IBM Support Portal. > > > > I try to log a request at IBM and I get the following LOAD OF CRAP!!! > What now? Try to get a human on the telephone? > ---- > > > Please note the following items before continuing: > No agreements were found that match the information provided. Please > review the agreement information and try again. You may also receive > this error message if you are already a user on the support > agreement(s) which match the entered criteria, or the agreements are > not yet known to Service Request. For the latter, please try to submit > your request again in 48 hours. ----- Please reply to the list and not to my personal email. Those desiring my consulting or training services please feel free to email me. --- "Nolite dare sanctum canibus neque mittatis margaritas vestras ante porcos ne forte conculcent eas pedibus suis." Cum es damnatorum possederunt porcos iens ut salire off sanguinum cliff in abyssum?" -- View this message in context: http://spssx-discussion.1045642.n5.nabble.com/IS-ANYONE-HOME-AT-IBM-tp5729279p5729284.html Sent from the SPSSX Discussion mailing list archive at Nabble.com. ===================== To manage your subscription to SPSSX-L, send a message to [hidden email] (not to SPSSX-L), with no body text except the command. To leave the list, send the command SIGNOFF SPSSX-L For a list of commands to manage subscriptions, send the command INFO REFCARD ===================== To manage your subscription to SPSSX-L, send a message to [hidden email] (not to SPSSX-L), with no body text except the command. To leave the list, send the command SIGNOFF SPSSX-L For a list of commands to manage subscriptions, send the command INFO REFCARD |
Re: IS ANYONE HOME AT IBM??????
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----- Original Message -----
> From: "Dates, Brian" <[hidden email]> > To: [hidden email] > Cc: > Sent: Monday, April 20, 2015 8:51 PM > Subject: Re: [SPSSX-L] IS ANYONE HOME AT IBM?????? > > A-Greed. Instructions for building the Hadron Collider were more > straightforward. LOL! Yes, so true. That procedure is just too complicated and time-consuming. It gets even worse if there is no direct connection to the internet (company policy). One needs to mess with hardware fingerprints and such. Btw, have you seen the typo that the BBC made? http://metro.co.uk/2015/04/06/that-awkward-moment-the-bbc-calls-large-hadron-collider-hardon-collider-5136981/ The directions, separate screens, etc. need to be reviewed and > simplified. I followed all the directions and at the end was told to get the > authorization number. So I wrote documentation for myself for the future, and #1 > is Get the Authorization Number. > > B > > Brian Dates, M.A. > Director of Evaluation and Research | Evaluation & Research | Southwest > Counseling Solutions > Southwest Solutions > 1700 Waterman, Detroit, MI 48209 > 313-841-8900 (x7442) office | 313-849-2702 fax > [hidden email] | www.swsol.org > > > -----Original Message----- > From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of David > Marso > Sent: Monday, April 20, 2015 2:34 PM > To: [hidden email] > Subject: Re: IS ANYONE HOME AT IBM?????? > > I called my sales rep and he got back to me pretty quickly (within an hour). > I got a code emailed so I'm set. > Seems there is a certain number of installations one can do. > However my machine seems to be getting boned by M$ windows 8 upgrades and > requiring a reset. > Subsequently requiring a reinstall of SW... ad infinitim............ > OTOH: The online support portal totally sucks, so this is in NO way any > retraction of my posting!!!! > > > David Marso wrote >> Well, SO MUCH FOR CRAPPY ASS BACKWARDS SUPPORT!!!!!!!!!!! >> ------------------------------------------------------------------ >> Long story sort of. >> I had to reset my machine and consequently reinstall SPSS. >> NOW THE BLOODY LICENSE CODE WON'T TAKE!!! >> I sent the following: >> Hello, >> >> I own a perpetual license for SPSS Statistics version 21-22. >> >> I am unable to apply the license code I generated this AM. >> >> I need this immediately. Please place me in contact with an >> appropriate person. >> >> Thank You, David >> >> ------------------------------------------------ >> >> Authorization in progress ... (code blanked out here##$$####) >> Authorization failed.: You are not allowed to generate any more new >> licenses. >> * * * End Of Transaction. * * * >> All permitted authorizations for the provided authorization code(s) >> have been utilized. No additional authorizations are permitted on this >> code. If you think this is an error, please contact IBM Corp. Customer >> Service at [hidden email] >> (http://www-01.ibm.com/software/analytics/spss) with your product and >> purchase details. >> Click "Finish" to exit. >> >> I sent that and received the following from an indifferent robot! >> ---- >> >> Business Analytics Client Care Team autoresponder > >> > ********************************************************************************** >> Deutsch | Español | Français | Dansk | Nederlands | Svenskt | 日本語 >> >> >> Thank You for your email, this is an automated reply. >> >> You have reached the mailbox for IBM's Business Analytics Client Care >> Team, supporting Cognos, SPSS, OpenPages, Clarity, Algorithmics, and >> Varicent customers. >> >> >> In Need of Technical or Non-Technical Support assistance? >> Create your Service Request using the online IBM SR Tool. >> >> >> Register Today! New User Quick Start guide >> >> IBM Customers Online SR Tool sign in >> >> Business Analytics Client Center >> >> Please visit the Business Analytics Client Center and let it guide >> you to the various online support resources available. The site is >> designed to help you get to the information you need about the >> Business Analytics software you own! This will be your starting point >> for locating information on Support, Training and Programs within Business > Analytics. >> By using the Client Center you will also become more efficient with >> IBM Support Portal. >> >> >> >> I try to log a request at IBM and I get the following LOAD OF CRAP!!! >> What now? Try to get a human on the telephone? >> ---- >> >> >> Please note the following items before continuing: >> No agreements were found that match the information provided. Please >> review the agreement information and try again. You may also receive >> this error message if you are already a user on the support >> agreement(s) which match the entered criteria, or the agreements are >> not yet known to Service Request. For the latter, please try to submit >> your request again in 48 hours. > > > > > > ----- > Please reply to the list and not to my personal email. > Those desiring my consulting or training services please feel free to email me. > --- > "Nolite dare sanctum canibus neque mittatis margaritas vestras ante porcos > ne forte conculcent eas pedibus suis." > Cum es damnatorum possederunt porcos iens ut salire off sanguinum cliff in > abyssum?" > -- > View this message in context: > http://spssx-discussion.1045642.n5.nabble.com/IS-ANYONE-HOME-AT-IBM-tp5729279p5729284.html > Sent from the SPSSX Discussion mailing list archive at Nabble.com. > > ===================== > To manage your subscription to SPSSX-L, send a message to > [hidden email] (not to SPSSX-L), with no body text except the > command. To leave the list, send the command SIGNOFF SPSSX-L For a list of > commands to manage subscriptions, send the command INFO REFCARD > > > ===================== > To manage your subscription to SPSSX-L, send a message to > [hidden email] (not to SPSSX-L), with no body text except the > command. To leave the list, send the command > SIGNOFF SPSSX-L > For a list of commands to manage subscriptions, send the command > INFO REFCARD > ===================== To manage your subscription to SPSSX-L, send a message to [hidden email] (not to SPSSX-L), with no body text except the command. To leave the list, send the command SIGNOFF SPSSX-L For a list of commands to manage subscriptions, send the command INFO REFCARD |
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