Re: SPSS 15 and AMOS 7 under Vista OS - patience

[Lemon, John S.]

At the risk of starting a 'flame war' I would like to add my two
pennyworth ( for those the other side of the Atlantic - "two cents" ) to
this thread - in a previous reply to the forum Kyle pointed out that
SPSS had been tested under the beta releases of Vista but when the full
commercial release arrived the final tweaking for the commercial release
meant that the licencing modules of SPSS failed to work.

Rather than compalining about the 'shoddy' approach to testing SPSS we
should be grateful they are trying to get a patch out - we have at least
two major items of software which fail under Vista and "will not be
compatible until the next full release scheduled for Q4 2007" !!

I know it is frustrating when this happens but those of us who have been
in computing since the days of paper tape and punch cards are happy to
get updates in a few weeks. In the past updates to software packages
were confined to major releases that happened every 2-3 years !!

Best Wishes

John S. Lemon
DIT - University of Aberdeen
Edward Wright Building: Room G51
Tel:  [phone]
Fax: [phone]

> -----Original Message-----
> From: SPSSX(r) Discussion [mailto:[hidden email]]
> On Behalf Of mos_72
> Sent: Tuesday, April 03, 2007 2:31 PM
> To: [hidden email]
> Subject: Re: FW: Re: SPSS 15 and AMOS 7 under Vista OS
>
> I'm having the same problem too - the software works fine
> under vista, just
> the licensing that is an issue. I could get it to work with the 14 day
> trial, but then when I licensed it, it stopped working. Also,
> the license
> wizard does not work, I could only license the software using
> the licensing
> option during the installation process (had to uninstall and
> re-install to
> access this). Now it has stopped working altogether and I
> have run out of
> licenses. Terrible service from SPSS both in their lack of
> preparation for
> the vista release and their responses to these problems.
>
>
>
> Weeks, Kyle wrote:
> >
> > Dear SPSS X list,
> >
> > We tested SPSS 15 on pre-release versions of Vista and did
> not identify
> > any issues. Unfortunately, some issues were introduced in
> the Vista final
> > release.
> >
> > SPSS is actively working to resolve these issues and we
> plan on releasing
> > a patch to make SPSS 15.0.1 Vista-compatible.  The estimated date of
> > release for the patch is end of April 2007.
> >
> > Sorry for any inconvenience.
> >
> > Regards.
> >
> > Kyle Weeks, Ph.D.
> > Director of Product Management, SPSS Product Line
> > Product Management
> > SPSS Inc.
> > [hidden email]
> > www.spss.com
> > SPSS Inc. helps organizations turn data into insight
> through predictive
> > analytics.
> >
> >
> >
> > -----Original Message-----
> > From: SPSSX(r) Discussion [mailto:[hidden email]]
> On Behalf Of
> > Claudiu Tufis
> > Sent: Monday, March 05, 2007 2:43 PM
> > To: [hidden email]
> > Subject: Re: SPSS 15 and AMOS 7 under Vista OS
> >
> > The thing that bothers me the most is that SPSS 15 runs on
> Vista with a
> > trial license but I cannot update my license. This suggests
> to me that the
> > problem is not with SPSS but with the License Activation
> program they are
> > using.
> >
> > For a company that claims to offer the best predictive
> solution, SPSS Inc.
> > failed miserably to predict that once Vista is available
> people would
> > start
> > using it and they would still like to use the software they need.
> >
> > The tech support was a joke. First he tried to explain to me that
> > rewriting
> > the code for Vista would take months (what have they done
> until now - it's
> > not like they had to wait for a retail copy to see how to
> write code for
> > Vista) and then he offered me two solutions: either
> uninstall Vista and
> > downgrade to XP, or wait for SPSS 16. Seriously? Is this
> all they can come
> > up with?
> >
> > Maybe it's time to rethink their approach to customer support.
> >
> > Claudiu Tufis
> >
> >
> >
> > -----Original Message-----
> > From: SPSSX(r) Discussion [mailto:[hidden email]]
> On Behalf Of
> > David Wasserman
> > Sent: Monday, March 05, 2007 2:27 PM
> > To: [hidden email]
> > Subject: Re: SPSS 15 and AMOS 7 under Vista OS
> >
> > The tech support section of the SPSS web site states clearly that no
> > version
> > of SPSS is compatible with Windows Vista.  I experienced
> the same problems
> > as other have reported, and am unable to use SPSS 15.0 on
> my Home Vista
> > Premium desktop computer.  I received no reply to an e-mail
> to SPSS tech
> > support.
> >
> > Despite the web site, SPSS 13 seems to run ok under Vista.
> There are a
> > couple of error messages that come up on first opening
> SPSS, but analyses
> > and syntax that I tried ran correctly.
> >
> > David Wasserman
> > Custom Data Analysis and SPSS Programming
> >
> > ----- Original Message -----
> > From: "Valdiserri, Colin" <[hidden email]>
> > To: <[hidden email]>
> > Sent: Monday, March 05, 2007 12:10 PM
> > Subject: Re: SPSS 15 and AMOS 7 under Vista OS
> >
> >
> >>I just ordered a notebook with Vista Business and will get
> the chance to
> >> see if I can get SPSS to work on Vista.
> >>
> >> I agree, SPSS as well as all other software developers new this was
> >> coming out, why can't they create a patch to work earlier
> versions with
> >> Vista.
> >>
> >> I find it offensive too and reinforces the monopoly SPSS
> has and how
> >> they plan to enjoy it.
> >>
> >> Something needs to be done to get this to work with Vista.
> >>
> >> -----Original Message-----
> >> From: SPSSX(r) Discussion
> [mailto:[hidden email]] On Behalf Of
> >> Claudiu Tufis
> >> Sent: Monday, March 05, 2007 12:06 PM
> >> To: [hidden email]
> >> Subject: SPSS 15 and AMOS 7 under Vista OS
> >>
> >> Hi all,
> >>
> >>
> >>
> >> Just an update and a question regarding Vista compatibility.
> >>
> >>
> >>
> >> I got a new computer with Vista, I installed SPSS 15 and
> AMOS 7 and was
> >> able
> >> to license them using the authorization wizard without any
> problems.
> >>
> >> After a restart, both SPSS and AMOS stopped working,
> giving me a license
> >> error message.
> >>
> >> I uninstalled both, reinstalled them again and asked for a trial
> >> license.
> >> Surprise . it worked.
> >>
> >>
> >>
> >> Right now I am able to run analyses using the trial license, which
> >> expires
> >> in 2 weeks. (The only incompatibility I found was that
> SPSS does not
> >> work
> >> with Vista's Aero interface and forces Vista to switch to
> the regular
> >> interface.)
> >>
> >> However, if I try to license the software using my license, the
> >> authorization wizard runs, it says authorization was
> successful, but the
> >> license is not updated: both SPSS and AMOS remain on the
> trial license.
> >>
> >>
> >>
> >> I called tech support and when they found out I was on a
> Vista system
> >> they
> >> did not even want to try and solve the problem.
> >>
> >> All the tech guy told me was basically "Kudos to you for
> managing to
> >> install
> >> and run SPSS with a trial license, but we do not support SPSS under
> >> Vista"
> >>
> >> His suggestion was to wait for SPSS 16 and buy the new version, a
> >> solution I
> >> find a little bit offensive.
> >>
> >> SPSS knew for a long time that Vista was coming but it
> seems like they
> >> did
> >> not eve try to make their product compatible with it. A very
> >> disappointing
> >> business attitude towards the customer.
> >>
> >>
> >>
> >> Did anyone manage to license SPSS 15 under Vista?
> >>
> >> Does anybody know if (and when) SPSS is going to come out
> with a patch
> >> that
> >> will make SPSS run under Vista?
> >>
> >> It seems like SPSS does not care very much about my
> problem (because I
> >> am
> >> just an individual user) but some of you may have a better
> relationship
> >> with
> >> SPSS and my know more about this issue.
> >>
> >>
> >>
> >> Best,
> >>
> >> Claudiu Tufis
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> >>
> >> Claudiu Tufis
> >>
> >> Graduate student
> >>
> >>
> >>
> >> 314 Pond Laboratory
> >>
> >> Department of Political Science
> >>
> >> Penn State University
> >>
> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> >>
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