SV: Patching for SPSS 16.0.1 crashes SPSS

[Staffan Lindberg]

Hi Jan!

Nice to have a contact in Belgium now. No, the problem remains. George
Emerson kindly pointed to the possibility that the patch somehow messes with
the long directory name "Documents and Settings\. ..............\. When I
look at these subdirectories with the NT Explorer I find 3 different
versions containing my name (Staffan Lindberg). One of these instances has
the character "tilde" a waveline in the name, obviously some kind of
abbreviation. In 2 of these instances the full name is spelled out. All
instances have a Temp-directory further down in the directory structure
under the directory with a Swedish diacritical/local letter (Ä). This has
not been a problem in the original installation of 16.0 but could be in the
application of the patch.

Now, I am afraid I don't see the forest because of all the trees. Can I
simply go in and change the name of the directories containing this letter
or do I risk that Windows XP after that won't ever start again? Or will it
work but that SPSS will not start because some name has been hardcoded in
the patch for these directories. Or do I maybe have to, as George also
suggested, to go into the registry and make changes there? If so, what names
should I use? The thought of doing this makes me shudder!

I feel at a loss here and would greatly appreciate any advice from you or
any other list member (and thank you, George!)

best

Staffan Lindberg
Sweden



-----Ursprungligt meddelande-----
Från: Support - Belgium [mailto:[hidden email]]
Skickat: den 26 december 2007 17:07
Till: [hidden email]
Ämne: RE: Patching for SPSS 16.0.1 crashes SPSS


Dear Staffan,

Did the resolution below solve the problem ?

Best regards,

Jan Mostrey - Technical support
SPSS Inc.
Email: [hidden email]


-----Ursprungligt meddelande-----
Från: George Emerson D'Umbra [mailto:[hidden email]]
Skickat: den 26 december 2007 17:17
Till: Staffan Lindberg; [hidden email]
Ämne: Re: Patching for SPSS 16.0.1 crashes SPSS


Hi Staffan,

What about "File C:\Documents and Settings\Staffan Lindberg
ANASTATGLBT!"H\Lokala
Inställningar Error detected in FiOpen"?
Is there any other SPSS directory set to this particular path? (or something

like that - since it seems that it SPSS messes with the path name on the
error message).
Anyway, if it is the temp path and you feel brave enough you can change this

key in the windows registry:

HKEY_CURRENT_USER\Software\JavaSoft\Prefs\com\spss\/S/P/S/S for
/Windows\16.0\en\ui\options\file_locations\tempdir

But only do this if you know what you are doing!! It's always dangerous
messing with register : )

George


----- Original Message -----
From: "Staffan Lindberg" <[hidden email]>
To: "'George Emerson D'Umbra'" <[hidden email]>; <[hidden email]>
Sent: Wednesday, December 26, 2007 12:01 PM
Subject: SV: Patching for SPSS 16.0.1 crashes SPSS


Hi George!

Thanks! It semms like you have pinpointed the error. I,m still baffled
though, I have 2 Temp directories, one under the C root and one under
C:\Windows. Neither contains any diacritical/local letters. They are simply
spelt "Temp". Anyway maybe this will help support to the right track.
Thanks!

best

Staffan

-----Ursprungligt meddelande-----
Från: George Emerson D'Umbra [mailto:[hidden email]]
Skickat: den 26 december 2007 16:38
Till: Staffan Lindberg; [hidden email]
Ämne: Re: Patching for SPSS 16.0.1 crashes SPSS


Hi Staffan,

I just replicated your error by changing my temp directory to something
using ç or ã or any letter having an accent mark. I  got the exact same
error message and behaviour. The only difference seems to be that I can
change the temp directory but you can't (I got an Output Window that is not
frozen). Hope this information can be useful.

Regards,
George


----- Original Message -----
From: "Staffan Lindberg" <[hidden email]>
To: "'George Emerson D'Umbra'" <[hidden email]>; <[hidden email]>
Sent: Wednesday, December 26, 2007 10:38 AM
Subject: SV: Patching for SPSS 16.0.1 crashes SPSS


Hi George!

Thanks! Nice idea but unfortunately the screen freezes as soon the error
messages are displayed so I can't access either the syntax or output window.
I have to close SPSS via the Task Manager. I have a rather lengthy email
correspondence with the Swedish support but so far nothing useful has come
out of it.

Thanks anyway

Staffan

-----Ursprungligt meddelande-----
Från: SPSSX(r) Discussion [mailto:[hidden email]] För George
Emerson D'Umbra
Skickat: den 26 december 2007 15:13
Till: [hidden email]
Ämne: Re: Patching for SPSS 16.0.1 crashes SPSS


Hi Staffan,

Try to change SPSS temp directory to something like "C:\Windows\Temp". I had
a similar problem here and changing the temporary directory solved it. Note
that you can access Edit... Options from the open output windows (where you
got yor error message) and the next time you open SPSS, it should be work
fine.

Regards,
George

----- Original Message -----
From: "Weeks, Kyle" <[hidden email]>
To: <[hidden email]>
Sent: Tuesday, December 25, 2007 11:55 AM
Subject: Re: Patching for SPSS 16.0.1 crashes SPSS


Staffan, have you repoeted this issue to Tech Support?  They are in the best
position to diagnose such an issue.

Regards.


Kyle Weeks, Ph.D.
Director of Product Management, SPSS Product Line

Product Management

SPSS Inc.

[hidden email]

www.spss.com
SPSS Inc. helps organizations turn data into insight through predictive
analytics


________________________________

From: SPSSX(r) Discussion on behalf of Staffan Lindberg
Sent: Tue 12/25/2007 8:37 AM
To: [hidden email]
Subject: Patching for SPSS 16.0.1 crashes SPSS



Dear list!

Merry Xmas to you! Unfortunately it does not seem so merry for me just now.
I just installed the patch 16.0.1 (from place) after which when I run SPSS,
the PC "freezes" and I get the following error message:

File C:\Documents and Settings\Staffan Lindberg ANASTATGLBT!"H\Lokala
Inställningar Error detected in FiOpen

Error 1216

A file cannot be opened. Probable causes are an attempt to open a read-only
file for output, a directory which is too full, an invalid file
specification, the specification of a non-existent disk etc. This is an
error from which SPSS cannot recover The SPSS run vill terminate now

I have SPSS installed on the C-drive and have my working files on the
F-drive. Previosly I have run SPSS 16.0 without any glitches (although very
sluggish in updating the data editor and output window)

I have lots of room both on the C:\drive and the F:\drive.

A Xmas without SPSS would be a terrible thing to contemplate. Does anyone
have an idea how to get out of this predicament?

best

Staffan Lindberg
AnaStat AB
Vansoevaegen 50
125 40 Aelvsjoe
Stockholm
Sweden

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[hidden email] (not to SPSSX-L), with no body text except the
command. To leave the list, send the command SIGNOFF SPSSX-L For a list of
commands to manage subscriptions, send the command INFO REFCARD

=====================
To manage your subscription to SPSSX-L, send a message to
[hidden email] (not to SPSSX-L), with no body text except the
command. To leave the list, send the command
SIGNOFF SPSSX-L
For a list of commands to manage subscriptions, send the command
INFO REFCARD