change PC and SPSS licence

[news]

Hi,
This is a question on how to transfer my single user SPSS licence from
one PC to another. SPSS France is not willing or not competent enough to
answer this question.


My problem is simple : I use SPSS 15 (and have a SPSS 16 update that I
don't use) with a single-user licence. I have to sweep the hard disk and
reinstall Windows Vista and want to know the correct way to transfer the
licence from the old to the new disk.  I think to remember
  that I have to resend my licence to the SPSS licence server. But how ?
And is this the way to to ?

I thought to find this basic information on the web site but did not
succeed.

During three phone calls SPSS France was first not able to find my IBM
client number - how should I have one when I bought the licence in 2007
? - and then support told me here that they don't intend to help and to
contact the sales department. They want to shell me another 4,000 € ???

Regards
F. Thomas

On 12/09/2011 16:15, [hidden email] wrote:
 >
 > Bonjour,
 >
 > Navré mais les versions 15 et 16 de spss ne sont plus supportées.
 >
 > Nous ne pouvons accéder à votre demande de support.
 >
 > Merci de contacter le département commercial.
 >
 > Cordialement,
 >
 > Olivier Couvert.
 >
 >
 > Thank you for using IBM products and support.
 > http://www.ibm.com/support
 >
 >
 > Compagnie IBM France
 > Siège Social : 17 avenue de l'Europe, 92275 Bois-Colombes Cedex
 > RCS Nanterre 552 118 465
 > Forme Sociale : S.A.S.
 > Capital Social : 622.448.310 €
 > SIREN/SIRET : 552 118 465 03644

=====================
To manage your subscription to SPSSX-L, send a message to
[hidden email] (not to SPSSX-L), with no body text except the
command. To leave the list, send the command
SIGNOFF SPSSX-L
For a list of commands to manage subscriptions, send the command
INFO REFCARD

[news]

I have all the doc and my legit code number, but this is a single-user
licence and I remember for SPSS this means single-machine licence. I
don't want to be excluded from my major work tool.

- Frank Thomas

On 12/09/2011 20:11, ViAnn Beadle wrote:

> Do you have the install CD and license code number? If so, just install it on your new PC and it will ask you to license your system. Enter the license code and see what happens.
>
> -----Original Message-----
> From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of ftr
> Sent: Monday, September 12, 2011 11:34 AM
> To: [hidden email]
> Subject: change PC and SPSS licence
>
> Hi,
> This is a question on how to transfer my single user SPSS licence from one PC to another. SPSS France is not willing or not competent enough to answer this question.
>
>
> My problem is simple : I use SPSS 15 (and have a SPSS 16 update that I don't use) with a single-user licence. I have to sweep the hard disk and reinstall Windows Vista and want to know the correct way to transfer the licence from the old to the new disk.  I think to remember
>    that I have to resend my licence to the SPSS licence server. But how ?
> And is this the way to to ?
>
> I thought to find this basic information on the web site but did not succeed.
>
> During three phone calls SPSS France was first not able to find my IBM client number - how should I have one when I bought the licence in 2007 ? - and then support told me here that they don't intend to help and to contact the sales department. They want to shell me another 4,000 € ???
>
> Regards
> F. Thomas
>
> On 12/09/2011 16:15, [hidden email] wrote:
>   >
>   >  Bonjour,
>   >
>   >  Navré mais les versions 15 et 16 de spss ne sont plus supportées.
>   >
>   >  Nous ne pouvons accéder �  votre demande de support.
>   >
>   >  Merci de contacter le département commercial.
>   >
>   >  Cordialement,
>   >
>   >  Olivier Couvert.
>   >
>   >
>   >  Thank you for using IBM products and support.
>   >  http://www.ibm.com/support
>   >
>   >
>   >  Compagnie IBM France
>   >  Siège Social : 17 avenue de l'Europe, 92275 Bois-Colombes Cedex>  RCS Nanterre 552 118 465>  Forme Sociale : S.A.S.
>   >  Capital Social : 622.448.310 €
>   >  SIREN/SIRET : 552 118 465 03644
>
> =====================
> To manage your subscription to SPSSX-L, send a message to [hidden email] (not to SPSSX-L), with no body text except the command. To leave the list, send the command SIGNOFF SPSSX-L For a list of commands to manage subscriptions, send the command INFO REFCARD
>
>

=====================
To manage your subscription to SPSSX-L, send a message to
[hidden email] (not to SPSSX-L), with no body text except the
command. To leave the list, send the command
SIGNOFF SPSSX-L
For a list of commands to manage subscriptions, send the command
INFO REFCARD