spss client error file not found

[msherman]

Dear list: One of my students just downloaded IMB SPSS statistics 19.0 from the web and the installation was successful, however, when she clicks on SPSS Statistics the following message is displayed.

SPSS client error:

File not found  C:\Program Files\Common Files\IBM\SPSS\Lib\spss.common\pasw-cf-common.jar

The system cannot find the path specified.

 

Advice will be appreciated.  martin

 

Martin F. Sherman, Ph.D.

Professor of Psychology

Director of  Masters Education in Psychology: Thesis Track

 

Loyola University Maryland

Department of Psychology

222 B Beatty Hall

4501 North Charles Street

Baltimore, MD 21210

 

410-617-2417

[hidden email]

 

[J. R. Carroll]

Hi Martin,

A quick search on Google produced several (similar) solutions, of which you'll want to see which is best for you and your student:

https://www-304.ibm.com/support/docview.wss?uid=swg21488827   (IBM's solution - which I would go with first).

Resolving the problem
Verify the installing user has Administrator rights on the directory c:\Program files\common files\IBM\SPSS.
This directory should contain the sub-directories COM, ext and thirdparty.
To correct this issue:
* Login on the workstation with an administrator profile.
* Uninstall IBM SPSS Statistics, remove the directory IBM\SPSS in c:\Program FIles\Common Files.
* Re-install IBM SPSS Statistics.
Once completed verify if the 3 sub-directories (COM, ext and thirdparty) are under C:\Program files\common files\IBM\SPSS.

A similar solution proposed by other people.  If IBM's solution doesn't work check this one to see if there is any new methods/solutions that are not provided by IBM's. 

http://support.onthehub.com/onthehub/topics/cannot_open_spss_19_after_downloading_it

The proposed solutions seem to be pretty similar:  make sure you have "proper permissions", uninstall, reboot, reinstall, check for some folders/files under common directories/settings etc (outlined in the links posted) - "rinse and repeat" till it works.  If you need additional help, and one of the listers doesn't jump on it before I do, feel free to contact me and I'll see what other possible solutions I can dig up - but I think this is a good start for you two.  

----


J. R. Carroll

Researcher for Hurtz Labs

Instructor at California State University, Sacramento

Research Methods, Test Development, and Statistics

www.jrcresearch.net

Cell:  [phone]

Email: [hidden email]

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On Tue, Sep 20, 2011 at 12:58 PM, Martin Sherman <[hidden email]> wrote:

C:\Program Files\Common Files\IBM\SPSS\Lib\spss.common\pasw-cf-common.jar