A bit OT: When is technical support for SPSS 15 going to end?

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A bit OT: When is technical support for SPSS 15 going to end?

Marta Garcia-Granero
Or, phrased in a different way, when will renewal licenses for SPSS 15
stop being supplied?

This is, obviously, a question directed to any spss-dot-com people that
might be reading it.

For a European University teacher, as I am, in the middle of the
adaptation to Bologna process (see link below), that causes a major
restructuring of the courses I'm involved in, it is an important
question. Last time I was caught in the middle of a forced update (from
SPSS 13 to SPSS 15, due to SPSS 13 "death"), I spent a hectic month
modifying every single screen shot inside my many books that was
different between versions (a lot, I can assure). This was aggravated by
the fact that our transition to SPSS 15 was delayed until early
September, because our local SPSS representative took almost a month to
deliver the new version (I had even to ask Hector Maletta's help to get
a screen shot I badly needed and couldn't get, because I had SPSS 15
beta in English, and the screen shot had to be in Spanish). I distinctly
remember that the number of white hairs sprouting from my head had
increased exponentially by the end of the month.

This year, I'm planning my summer work with a lot of time, because with
the Bologna process affecting a lot of courses of mine (some are being
duplicated while both plans, the old one and Bologna, coexist, with
courses similar in content, but with different length, topics, scheduled
for different terms...). So far, I have been almost drowned by paperwork
(the teaching guides, description of the topics covered, detailed
timetables...).If I have to move from SPSS 15 to PASW 17 before
September 1st, I'd rather know NOW, to have time to adapt old books
while writing the new ones, although I'm afraid that the old computers
used for teaching will not be able to cope with PASW 17 (I tested it on
a 2 GHz processor, 1 Gb RAM, Windows XP SP3 and it definitely
crawled...). I REALLY hope that I'll still have SPSS 15 for one more
year, until the worst of the adaptation to new teaching plans, with new
courses... is  over. That will also give time to renew the computers
(there are plans for that, I have been told).

Hoping I will not have to say goodbye to SPSS 15 yet...

Marta García-Granero
(affected by an acute Bologna syndrome)

Information on Bologna process:
http://www.eua.be/bologna-universities-reform/bologna-basics/

--
For miscellaneous SPSS related statistical stuff, visit:
http://gjyp.nl/marta/

=====================
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Re: A bit OT: When is technical support for SPSS 15 going to end?

Marta Garcia-Granero
SPSS Support wrote:
> Hi Marta,
>
> Technical support for Release 15 ended on April 1st.
Ouch! I was afraid it  might be so. SPSS 13 support ended when I was
beta testing SPSS 15, and since it looks that PASW 18 is on its way, I
thought history would repeat itself.
> However, I'm told that you should contact your Account Manager on the issue of possible license renewals for Release 15 if you really want to use it for another year, as that decision is a sales one rather than a Technical Support decision.
>

Last time they were adamant and flatly refused to do so. Can I use your
name when I talk to them this year? (just kidding...). Anyway, thanks
for the information, I'll start working on that, to see if I can get
SPSS 15 licenses for one more year. It will save me (and other teachers
at the university) a lot of work. besides, I have been in contact with
SPSS/PASW 17 since I beta tested it, but I don't think any other teacher
has even had a glimpse of it.

Thanks again, Dave
Marta

>
> David Nichols - Master Statistician
> SPSS Inc.
>
> -----Original Message-----
> From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of Marta García-Granero
> Sent: Friday, May 15, 2009 9:15 AM
> To: [hidden email]
> Subject: [SPSSX-L] A bit OT: When is technical support for SPSS 15 going to end?
>
> Or, phrased in a different way, when will renewal licenses for SPSS 15 stop being supplied?
>
> This is, obviously, a question directed to any spss-dot-com people that might be reading it.
>
> For a European University teacher, as I am, in the middle of the adaptation to Bologna process (see link below), that causes a major restructuring of the courses I'm involved in, it is an important question. Last time I was caught in the middle of a forced update (from SPSS 13 to SPSS 15, due to SPSS 13 "death"), I spent a hectic month modifying every single screen shot inside my many books that was different between versions (a lot, I can assure). This was aggravated by the fact that our transition to SPSS 15 was delayed until early September, because our local SPSS representative took almost a month to deliver the new version (I had even to ask Hector Maletta's help to get a screen shot I badly needed and couldn't get, because I had SPSS 15 beta in English, and the screen shot had to be in Spanish). I distinctly remember that the number of white hairs sprouting from my head had increased exponentially by the end of the month.
>
> This year, I'm planning my summer work with a lot of time, because with the Bologna process affecting a lot of courses of mine (some are being duplicated while both plans, the old one and Bologna, coexist, with courses similar in content, but with different length, topics, scheduled for different terms...). So far, I have been almost drowned by paperwork (the teaching guides, description of the topics covered, detailed timetables...).If I have to move from SPSS 15 to PASW 17 before September 1st, I'd rather know NOW, to have time to adapt old books while writing the new ones, although I'm afraid that the old computers used for teaching will not be able to cope with PASW 17 (I tested it on a 2 GHz processor, 1 Gb RAM, Windows XP SP3 and it definitely crawled...). I REALLY hope that I'll still have SPSS 15 for one more year, until the worst of the adaptation to new teaching plans, with new courses... is  over. That will also give time to renew the computers (there are plans for that, I
> have been told).
>
> Hoping I will not have to say goodbye to SPSS 15 yet...
>
> Marta García-Granero
> (affected by an acute Bologna syndrome)
>
> Information on Bologna process:
> http://www.eua.be/bologna-universities-reform/bologna-basics/
>
>
>
--

For miscellaneous SPSS related statistical stuff, visit:
http://gjyp.nl/marta/

=====================
To manage your subscription to SPSSX-L, send a message to
[hidden email] (not to SPSSX-L), with no body text except the
command. To leave the list, send the command
SIGNOFF SPSSX-L
For a list of commands to manage subscriptions, send the command
INFO REFCARD
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Re: A bit OT: When is technical support for SPSS 15 going to end?

magda abdel hamid
dear all,
I have spss file on illness for 5 countries close to each other.
I want to analyse these data and presenting it on maps.
could help me how to do this.
regards


 
On 5/15/09, Marta García-Granero <[hidden email]> wrote:
SPSS Support wrote:
Hi Marta,

Technical support for Release 15 ended on April 1st.
Ouch! I was afraid it  might be so. SPSS 13 support ended when I was
beta testing SPSS 15, and since it looks that PASW 18 is on its way, I
thought history would repeat itself.
However, I'm told that you should contact your Account Manager on the issue of possible license renewals for Release 15 if you really want to use it for another year, as that decision is a sales one rather than a Technical Support decision.


Last time they were adamant and flatly refused to do so. Can I use your
name when I talk to them this year? (just kidding...). Anyway, thanks
for the information, I'll start working on that, to see if I can get
SPSS 15 licenses for one more year. It will save me (and other teachers
at the university) a lot of work. besides, I have been in contact with
SPSS/PASW 17 since I beta tested it, but I don't think any other teacher
has even had a glimpse of it.

Thanks again, Dave
Marta


David Nichols - Master Statistician
SPSS Inc.


-----Original Message-----
From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of Marta García-Granero
Sent: Friday, May 15, 2009 9:15 AM
To: [hidden email]
Subject: [SPSSX-L] A bit OT: When is technical support for SPSS 15 going to end?

Or, phrased in a different way, when will renewal licenses for SPSS 15 stop being supplied?

This is, obviously, a question directed to any spss-dot-com people that might be reading it.

For a European University teacher, as I am, in the middle of the adaptation to Bologna process (see link below), that causes a major restructuring of the courses I'm involved in, it is an important question. Last time I was caught in the middle of a forced update (from SPSS 13 to SPSS 15, due to SPSS 13 "death"), I spent a hectic month modifying every single screen shot inside my many books that was different between versions (a lot, I can assure). This was aggravated by the fact that our transition to SPSS 15 was delayed until early September, because our local SPSS representative took almost a month to deliver the new version (I had even to ask Hector Maletta's help to get a screen shot I badly needed and couldn't get, because I had SPSS 15 beta in English, and the screen shot had to be in Spanish). I distinctly remember that the number of white hairs sprouting from my head had increased exponentially by the end of the month.

This year, I'm planning my summer work with a lot of time, because with the Bologna process affecting a lot of courses of mine (some are being duplicated while both plans, the old one and Bologna, coexist, with courses similar in content, but with different length, topics, scheduled for different terms...). So far, I have been almost drowned by paperwork (the teaching guides, description of the topics covered, detailed timetables...).If I have to move from SPSS 15 to PASW 17 before September 1st, I'd rather know NOW, to have time to adapt old books while writing the new ones, although I'm afraid that the old computers used for teaching will not be able to cope with PASW 17 (I tested it on a 2 GHz processor, 1 Gb RAM, Windows XP SP3 and it definitely crawled...). I REALLY hope that I'll still have SPSS 15 for one more year, until the worst of the adaptation to new teaching plans, with new courses... is  over. That will also give time to renew the computers (there are plans !
for that, I
have been told).

Hoping I will not have to say goodbye to SPSS 15 yet...

Marta García-Granero
(affected by an acute Bologna syndrome)

Information on Bologna process:
<a onclick="return top.js.OpenExtLink(window,event,this)" href="http://www.eua.be/bologna-universities-reform/bologna-basics/" target="_blank">http://www.eua.be/bologna-universities-reform/bologna-basics/



--

For miscellaneous SPSS related statistical stuff, visit:
<a onclick="return top.js.OpenExtLink(window,event,this)" href="http://gjyp.nl/marta/" target="_blank">http://gjyp.nl/marta/

=====================
To manage your subscription to SPSSX-L, send a message to
[hidden email] (not to SPSSX-L), with no body text except the
command. To leave the list, send the command
SIGNOFF SPSSX-L
For a list of commands to manage subscriptions, send the command
INFO REFCARD



--
Magda Abdel Hamid
PHD
Demographer
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Re: A bit OT: When is technical support for SPSS 15 going to end?

Michael Kruger
In reply to this post by Marta Garcia-Granero
Marta,


    I sympathize with you completely.One suggestion that I think is a
reasonable request; why can't SPSS renew ALL previously functioning
licenses for users who have purchased the latest version of the
software. For instance if I have previously bought licenses for v.15 or
16 and renew the license for the current version (PASW 17.02),
then these previous licesnses are still functioinal on the previous
versions. It would certainly make many of our lives easier and create
.much needed  positive regard for the company.

   I have several students who have found that the hardware limitations
of their laptop PCs make running 17.0 cumbersome and often problematic
and they preferred v. 15.0. My students are MD fellows in the Dept. of
OB/GYN and don't have a lot of time to waste debugging software
problems. As a matter of fact, we are considering moving to STATA fror a
variety of reasons. The renewal problem being one of them.

Michael Kruger

>

=====================
To manage your subscription to SPSSX-L, send a message to
[hidden email] (not to SPSSX-L), with no body text except the
command. To leave the list, send the command
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For a list of commands to manage subscriptions, send the command
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Re: A bit OT: When is technical support for SPSS 15 going to end?

bgreen
Michael,

I couldn't agree more. My work has a perpetual licence for v.11 but
we lost the CD and were unable to move the files to a new computer.
Attempts to obtain a copy from SPSS have been absolutely unsuccessful.

regards

Bob


  09:45 PM 16/05/2009, Michael Kruger wrote:

>Marta,
>
>
>    I sympathize with you completely.One suggestion that I think is a
>reasonable request; why can't SPSS renew ALL previously functioning
>licenses for users who have purchased the latest version of the
>software. For instance if I have previously bought licenses for v.15 or
>16 and renew the license for the current version (PASW 17.02),
>then these previous licesnses are still functioinal on the previous
>versions. It would certainly make many of our lives easier and create
>.much needed  positive regard for the company.
>
>   I have several students who have found that the hardware limitations
>of their laptop PCs make running 17.0 cumbersome and often problematic
>and they preferred v. 15.0. My students are MD fellows in the Dept. of
>OB/GYN and don't have a lot of time to waste debugging software
>problems. As a matter of fact, we are considering moving to STATA fror a
>variety of reasons. The renewal problem being one of them.
>
>Michael Kruger
>
>
>=====================
>To manage your subscription to SPSSX-L, send a message to
>[hidden email] (not to SPSSX-L), with no body text except the
>command. To leave the list, send the command
>SIGNOFF SPSSX-L
>For a list of commands to manage subscriptions, send the command
>INFO REFCARD

=====================
To manage your subscription to SPSSX-L, send a message to
[hidden email] (not to SPSSX-L), with no body text except the
command. To leave the list, send the command
SIGNOFF SPSSX-L
For a list of commands to manage subscriptions, send the command
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Re: A bit OT: When is technical support for SPSS 15 going to end?

SR Millis-3
In reply to this post by Marta Garcia-Granero
Michael,

I would strongly encourage the move to Stata: perpetual license that doesn't require renewal, outstanding tech support, extremely active users group on Statalist, and well-suited for biostatistical applications.  And Wayne State University (where you're located) now offers it with the university discount.


Scott R Millis, PhD, ABPP (CN,CL,RP), CStat, CSci
Professor & Director of Research
Dept of Physical Medicine & Rehabilitation
Dept of Emergency Medicine
Wayne State University School of Medicine
261 Mack Blvd
Detroit, MI 48201
Email:  [hidden email]
Tel: 313-993-8085
Fax: 313-966-7682


--- On Sat, 5/16/09, Michael Kruger <[hidden email]> wrote:

> From: Michael Kruger <[hidden email]>
> Subject: Re: A bit OT: When is technical support for SPSS 15 going to end?
> To: [hidden email]
> Date: Saturday, May 16, 2009, 7:45 AM
> Marta,
>
>
>    I sympathize with you completely.One
> suggestion that I think is a
> reasonable request; why can't SPSS renew ALL previously
> functioning
> licenses for users who have purchased the latest version of
> the
> software. For instance if I have previously bought licenses
> for v.15 or
> 16 and renew the license for the current version (PASW
> 17.02),
> then these previous licesnses are still functioinal on the
> previous
> versions. It would certainly make many of our lives easier
> and create
> .much needed  positive regard for the company.
>
>   I have several students who have found that the
> hardware limitations
> of their laptop PCs make running 17.0 cumbersome and often
> problematic
> and they preferred v. 15.0. My students are MD fellows in
> the Dept. of
> OB/GYN and don't have a lot of time to waste debugging
> software
> problems. As a matter of fact, we are considering moving to
> STATA fror a
> variety of reasons. The renewal problem being one of them.
>
> Michael Kruger
>
> >
>
> =====================
> To manage your subscription to SPSSX-L, send a message to
> [hidden email]
> (not to SPSSX-L), with no body text except the
> command. To leave the list, send the command
> SIGNOFF SPSSX-L
> For a list of commands to manage subscriptions, send the
> command
> INFO REFCARD
>

=====================
To manage your subscription to SPSSX-L, send a message to
[hidden email] (not to SPSSX-L), with no body text except the
command. To leave the list, send the command
SIGNOFF SPSSX-L
For a list of commands to manage subscriptions, send the command
INFO REFCARD