Re: SPSS Version 20 problems

[Kara D. Larkan-Skinner]

 

Have any of you had trouble with SPSS version 20? Our Analyst is having problems with version 20 running slow (especially in Syntax) and some commands not working properly. She has contacted SPSS and our own IT department and has followed all of the recommendations but is still having trouble.  (Including uninstalling and reinstalling SPSS and JAVA).  The only suggestion that has worked so far is disabling some options (which are the benefits of having version 20) including the coloring of the syntax, error reports, etc.  The issue appears to be a JAVA run time error.  Any thoughts or suggestions? Anyone encountered similar issues?

 

Kara Larkan-Skinner

Amarillo College

Director of Institutional Research and Institutional Effectiveness

 

 

[drbk]

I have just purchased Version 20 and do not seem to have those issues? What in particular is problematic?

[jbcampbell21]

I have been using 20 for about a month now and had no problems until last night.  Now all of the output I have generated will not stay open.  When I open the output, it freezes and causes the whole program to crash.  I have lost numerous amounts of progress and I now I have spent a whole day dealing with this.  Now if I try to generate a new output it crashes.  When it crashes there are javacore dump and trc dump files that show up in the corresponding folder the output is saved in.  

This is my thesis data and I need it done yesterday.  I need help immediately.

[Allum, Jeff]

I will be out of the office until Tuesday, January 3. I will reply to your e-mail once I return to the office.  Happy Holidays!
Jeff
____________________________
Jeff Allum
Research Associate
Council of Graduate Schools
One Dupont Circle, NW, Suite 230
Washington, DC 20036-1173
[phone] (direct)
[phone] (main)
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[hidden email]<mailto:[hidden email]>
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[Tim Graettinger]

I've also been experiencing frequent Version 20 crashes - bad ones like you
described - where I get a core dump, which I haven't seen from any program
in a looong time.  Maybe it's output/viewer related, but I'm not really
sure.  I have been able to work around the problems, for the most part, by
running smaller chunks of syntax at any given time.
-Tim

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[Kelly Vander Ley]

I will be out of the office on Friday 12/23 through Wednesday 12/28, returning on Thursday (12/29). If you need immediate assistance please call the main office number 503/223-8248 or 800/788-1887 and the receptionist will ensure that I get the message. 

 

Happy Holidays!

Kelly

 

I am VERY surprised that there hasn't been ANY update at all, just a couple
of minor Hot Fixes


On 12/23/2011 9:37:24 AM, [hidden email] wrote:
> I've also been experiencing frequent Version 20 crashes - bad ones like
you

> described - where I get a core dump, which I haven't
> seen from any program
> in a looong time.  Maybe it's output/viewer related, but I'm not really
> sure.  I have been able to work around the problems, for the most part,
> by
> running smaller chunks of syntax at any given time.
> -Tim
>
> =====================
> To manage your subscription to SPSSX-L, send a message to
> [hidden email] (not to SPSSX-L), with no body text except the
> command. To leave the list, send the command
> SIGNOFF SPSSX-L
> For a list of commands to manage subscriptions, send the command
> INFO REFCARD

=====================
To manage your subscription to SPSSX-L, send a message to
[hidden email] (not to SPSSX-L), with no body text except the
command. To leave the list, send the command
SIGNOFF SPSSX-L
For a list of commands to manage subscriptions, send the command
INFO REFCARD