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I installed the V16.01 patch and it seems to have alleviated some of the
problems I was having with the viewer. For example, I can now copy and paste small tables from the viewer to Excel. When I do it repeatedly it seems to now release memory between copies so the system does not blow up so easily. But it only works when the tables are relatively small. I have a file with 26 variables and four groups (var=RST). I ran Oneway with the file split by RST and producing descriptive and an LSD posthoc set of comparisons. The output tables are long, but not at that all unusual. But I am unable to export from the SPSS output to Excel. When I try to "Export" the system takes a long time and ends up giving me a memory error and an empty xls file. When I try to copy and paste, the system also freezes and crashes. When I check the Window's Task Manager, it tells me that either method is taking over 800 MB of memory and 50% of my CPU. What do people do to see their results from larger analyses in V16.01? Do you just break up the analysis into smaller parts? Do you redirect the output to an XML file? Or am I the only one still having this problem? The program isn't very much use to me if I can't get the results out of the viewer. I can't go to SPSS tech support because we did not purchase the TS package. Even though this problem has existed since we purchased the new version back in October, they have been very reluctant to help. Thanks, Steve ===================== To manage your subscription to SPSSX-L, send a message to [hidden email] (not to SPSSX-L), with no body text except the command. To leave the list, send the command SIGNOFF SPSSX-L For a list of commands to manage subscriptions, send the command INFO REFCARD |
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We have installed the patch as well. We have not seen much improvement
either. We can't export anything or copy and paste anything (exception being very small tables). We also can't print output. For printing we created a four page test file. The file spools for nearly an hour and then it doesn't print. We do not get an error message. We have a support contract, which is not very useful. They suggest helpful things like re-installing the application. We have found it very difficult to break up an analysis into "smaller" parts. Since version 13 we have had many problems with SPSS. ===================== To manage your subscription to SPSSX-L, send a message to [hidden email] (not to SPSSX-L), with no body text except the command. To leave the list, send the command SIGNOFF SPSSX-L For a list of commands to manage subscriptions, send the command INFO REFCARD |
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This is just a thought, but I wonder if there might be a problem with
different versions of Java on machines having this problem. I don't see these problems and I have two versions of the JRE, 1.6 (which is the latest version and was installed by QuickTime) and an older version installed by SPSS. My CLASSPATH environment variable points to the QT. I am running Vista and Office 2007. Both are up to date. I can print, copy large tables and paste them in Excel, etc. Another thing to look for. Are these machines connected to the internet? I wonder if SPSS attempts to validate XML via the schema stored at SPSS.COM? -----Original Message----- From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of [hidden email] Sent: Friday, January 11, 2008 8:33 AM To: [hidden email] Subject: Re: Still Having V16 Viewer Problems We have installed the patch as well. We have not seen much improvement either. We can't export anything or copy and paste anything (exception being very small tables). We also can't print output. For printing we created a four page test file. The file spools for nearly an hour and then it doesn't print. We do not get an error message. We have a support contract, which is not very useful. They suggest helpful things like re-installing the application. We have found it very difficult to break up an analysis into "smaller" parts. Since version 13 we have had many problems with SPSS. ===================== To manage your subscription to SPSSX-L, send a message to [hidden email] (not to SPSSX-L), with no body text except the command. To leave the list, send the command SIGNOFF SPSSX-L For a list of commands to manage subscriptions, send the command INFO REFCARD ===================== To manage your subscription to SPSSX-L, send a message to [hidden email] (not to SPSSX-L), with no body text except the command. To leave the list, send the command SIGNOFF SPSSX-L For a list of commands to manage subscriptions, send the command INFO REFCARD |
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In reply to this post by Steve Runfeldt
We installed SPSS 16 and the Spss 16.1 patch on several machines last week and we have had similar problems to the ones you've identified. 1) Even with the "Notification: Raise Viewer Window" option checked, the output window does not pop-up when a run is completed; 2) When we raise the output window, we get a message that the output is "Processing". Unfortunately, the output table never materializes. We have to click on the right-hand side of the output window to get the table to appear and sometimes the entire table does not load; 3) I've had the problem of trying to export relatively small output files to excel and get an error that there is not enough memory and/or get an empty output.xls file. I was finally able to get through to tech support and at least noted that we are having these problems. Best, Joseph Pereira The Graduate Center, CUNY -----Original Message----- From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of Steve Runfeldt Sent: Thursday, January 10, 2008 4:57 PM To: [hidden email] Subject: Still Having V16 Viewer Problems I installed the V16.01 patch and it seems to have alleviated some of the problems I was having with the viewer. For example, I can now copy and paste small tables from the viewer to Excel. When I do it repeatedly it seems to now release memory between copies so the system does not blow up so easily. But it only works when the tables are relatively small. I have a file with 26 variables and four groups (var=RST). I ran Oneway with the file split by RST and producing descriptive and an LSD posthoc set of comparisons. The output tables are long, but not at that all unusual. But I am unable to export from the SPSS output to Excel. When I try to "Export" the system takes a long time and ends up giving me a memory error and an empty xls file. When I try to copy and paste, the system also freezes and crashes. When I check the Window's Task Manager, it tells me that either method is taking over 800 MB of memory and 50% of my CPU. What do people do to see their results from larger analyses in V16.01? Do you just break up the analysis into smaller parts? Do you redirect the output to an XML file? Or am I the only one still having this problem? The program isn't very much use to me if I can't get the results out of the viewer. I can't go to SPSS tech support because we did not purchase the TS package. Even though this problem has existed since we purchased the new version back in October, they have been very reluctant to help. Thanks, Steve ===================== To manage your subscription to SPSSX-L, send a message to [hidden email] (not to SPSSX-L), with no body text except the command. To leave the list, send the command SIGNOFF SPSSX-L For a list of commands to manage subscriptions, send the command INFO REFCARD ====================To manage your subscription to SPSSX-L, send a message to [hidden email] (not to SPSSX-L), with no body text except the command. To leave the list, send the command SIGNOFF SPSSX-L For a list of commands to manage subscriptions, send the command INFO REFCARD |
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In reply to this post by Steve Runfeldt
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In reply to this post by Pereira, Joseph
> 3) I've had the problem of trying to export relatively small
> output files to excel and get an error that there is not enough memory > and/or get an empty output.xls file. I can't copy large tables, either... Only the smaller ones, unfortunately. I also got the error there's not enough memory. I don't export the tables, I just want to copy and paste them in Excel. I use windows XP, the 16.0.1 patch is installed, I haven't checked which Java-version is installed. Francien ===================== To manage your subscription to SPSSX-L, send a message to [hidden email] (not to SPSSX-L), with no body text except the command. To leave the list, send the command SIGNOFF SPSSX-L For a list of commands to manage subscriptions, send the command INFO REFCARD |
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SPSS users,
There are two hotfixes now available at http://support.spss.com/ProductsExt/SPSS/Patches/index.html The first hotfix improves a problem whereby performance is affected while generating large tables in the output viewer The second hotfix alleviates a problem in SPSS 16.0.1 exporting large pivot tables to external applications such as Excel. In some cases, the export would create empty files. Regards. Kyle Weeks, Ph.D. Director of Product Management, SPSS Product Line Product Management SPSS Inc. [hidden email] www.spss.com SPSS Inc. helps organizations turn data into insight through predictive analytics. -----Original Message----- From: SPSSX(r) Discussion [mailto:[hidden email]] On Behalf Of Francien Berndsen Sent: Monday, January 14, 2008 1:07 PM To: [hidden email] Subject: Re: Still Having V16 Viewer Problems > 3) I've had the problem of trying to export relatively small > output files to excel and get an error that there is not enough memory > and/or get an empty output.xls file. I can't copy large tables, either... Only the smaller ones, unfortunately. I also got the error there's not enough memory. I don't export the tables, I just want to copy and paste them in Excel. I use windows XP, the 16.0.1 patch is installed, I haven't checked which Java-version is installed. Francien ===================== To manage your subscription to SPSSX-L, send a message to [hidden email] (not to SPSSX-L), with no body text except the command. To leave the list, send the command SIGNOFF SPSSX-L For a list of commands to manage subscriptions, send the command INFO REFCARD ===================== To manage your subscription to SPSSX-L, send a message to [hidden email] (not to SPSSX-L), with no body text except the command. To leave the list, send the command SIGNOFF SPSSX-L For a list of commands to manage subscriptions, send the command INFO REFCARD |
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